Account Help
How do I unlock a higher bidding limit?
You will need to submit a bid limit request which will require approval from our support team. If you are registered as an entity and not an individual, you must be sure you have submitted the following documents in your profile page: 1. Articles of ...
I registered as an entity and can't bid
To follow SEC regulations, and guidelines provided by our Broker-Dealer, we are required to have the following documentation for all entities that register to complete the KYC (Know Your Customer) check. Articles of Incorporation or LLC Agreements ...
How do I change my payment information?
After you are logged in, navigate over to "Payments". From there you will be able to see what credit card and banking information you have stored. You can delete and/or add new payment options there.
Why do I need to verify my identity with SongVest to invest?
In order to invest in SongShares, you must verify your identity. Identity verification is a standard practice as part of Anti-Money Laundering (AML) and Know-Your-Customer (KYC) requirements. AML and KYC refer to due diligence activities that ...
I am from Canada and having trouble completing registration.
Due to Canada's securities laws around registered offerings, we are unable to accept Canadian investors at this time.