Account Help
Can Investors Sell Shares Once Purchased?
Not yet. SongVest currently does not offer a secondary market. Shares cannot be sold or traded until that feature launches.
Understanding Offering Status
SongShare offerings display different statuses to indicate availability. Status Definitions: - Live: Available for purchase - Reserved: Shares held during pending payment - Sold Out: No remaining shares - Coming Soon: Scheduled to open soon - Closed: ...
Merchandise, Memorabilia & Shipping
Every SongShare purchase includes a premium physical SongShare merch / memorabilia. This collectible is designed to represent your ownership in the song. These are fulfilled by SongVest’s partner store, and package updates are emailed to recipients ...
How to Buy a SongShare
Buying a SongShare takes just a few minutes. Here’s how it works: Step-by-Step Guide: 1. Log in to your SongVest account. 2. Navigate to the SongShare Store. 3. Select the song offering you want to explore. 4. Choose how many shares you want to ...
Can I Use a Non-U.S. Bank for Payouts?
Yes, SongVest can send royalties to most international banks. However, we strongly recommend using a U.S. bank account whenever possible to reduce delays, rejections, or transfer complications.
Why Am I Getting Email Verification Requests Even Though My Email Is Verified?
If you receive unexpected verification emails, they are likely caused by system-wide checks. Your account is safe, while it is okay to reach out to confirm, there is most likely no security issue, and you may ignore them if you have already verified ...
I see I have been paid royalties but it is not showing up in my bank account...
If you navigate to "Settings" on the website, you can see your Wallet's current royalty balance. You are able to withdrawal these at any time or leave them at your discretion. It's very easy to set up your account with Tipalti, simply click "Set Up ...
How do I unlock a higher bidding limit?
You will need to submit a bid limit request which will require approval from our support team. If you are registered as an entity and not an individual, you must be sure you have submitted the following documents in your profile page: 1. Articles of ...
I registered as an entity and can't bid
To follow SEC regulations, and guidelines provided by our Broker-Dealer, we are required to have the following documentation for all entities that register to complete the KYC (Know Your Customer) check. Articles of Incorporation or LLC Agreements ...
How do I change my payment information?
After you are logged in, navigate over to "Payments". From there you will be able to see what credit card and banking information you have stored. You can delete and/or add new payment options there.
Why do I need to verify my identity with SongVest to invest?
In order to invest in SongShares, you must verify your identity. Identity verification is a standard practice as part of Anti-Money Laundering (AML) and Know-Your-Customer (KYC) requirements. AML and KYC refer to due diligence activities that ...
I am from Canada and having trouble completing registration.
Due to Canada's securities laws around registered offerings, we are unable to accept Canadian investors at this time.